Head of B2B

  • Sem termo
  • Full time
  • Hybrid (1000-182, Lisbon, Lisbon, Portugal)
  • Dep. - Operations

1. About BHOUT

BHOUT is on a mission to revolutionize the way people approach fitness. We understand that many individuals struggle to find enjoyment in traditional physical exercise, which often leads to its avoidance. That's where BHOUT comes in.
We're dedicated to transforming the fitness experience into an exciting and engaging activity. Our smart boxing bags, fueled by cutting-edge AI technology and a dedicated app, are designed to gamify fitboxing, turning it into an immersive game that rewards your sweat.

Starting with a thriving BHOUT club in the heart of Lisbon, we're now expanding our reach globally. BHOUT bags will be a familiar sight everywhere – whether it's in offices, homes, buildings, or gyms – making fitness accessible wherever the mood strikes.

2. Working at BHOUT Means

🙋 Friendly - Simple and user-friendly to make it more accessible, democratic and fun.

🌏 Inclusive - Everyone is different. We acknowledge and celebrate each individual.

💎 Transparent - We are what we are. We don’t hide or pretend.

🥊 Punch - BHOUT makes a difference. Everything we do has a punch, gets noticed.

💡 Curious - Eternally evolving. Driving the fitness world forward. Creating new rituals and trends.

🤝 Connected - We are a team of many. To build a community, we have to build connections, using technology, creating live experiences.

3. About the Role

BHOUT is seeking a Head of B2B to lead, develop, and scale its global B2B vertical - across fitness chains, independent gyms, corporate offices, hospitality groups, military/defense organizations, universities, and clinical/healthcare partners.
This is a hybrid strategic + hands-on leadership role. At an early stage, you will act as the primary B2B seller, personally leading outreach, meetings, demos, negotiations, and deal closures across multiple countries. You will travel frequently, build a strong international network, and directly open key markets and partnerships.

Beyond closing deals, you will own the long-term success of B2B clients, ensuring satisfaction, retention, usage, and expansion → a critical part of BHOUT’s business model, where clients pay both an upfront fee and an ongoing monthly subscription.
As the vertical grows, you will build and lead the B2B Customer Success & Support team, responsible for partner enablement, after-sales service, account growth, and relationship management.

Reporting directly to the COO, you will collaborate closely with the Head of Marketing, Head of Customer Success & Support, and Head of Production & Logistics to ensure a seamless, end-to-end, world-class B2B experience.

As Head of B2B, you will design and lead the global B2B vertical - from sales to deployment, and to success — positioning BHOUT as a worldwide category leader across gyms, corporates, hospitality groups, military institutions, and clinical environments. You will be the pioneer who opens new markets, closes strategic deals, retains clients, and builds the global team that will scale BHOUT’s B2B ecosystem.

4. What You'll Do

Primary Global B2B Seller (Early Stage)

  • Personally lead full-cycle sales for priority regions and strategic accounts.

  • Travel internationally to meet partners, attend events, close deals, and build BHOUT’s presence in key markets.

  • Represent BHOUT in front of C-level executives, institutional bodies, and multinational organizations.

  • Build a strong global network across fitness, corporate wellness, hospitality, military, and clinical ecosystems.

Lead the Global B2B Vertical

  • Define and execute the global B2B strategy across all relevant segments: Fitness, Corporate, Hospitality, Military/Defense, Education, and Clinical/Healthcare.

  • Structure the B2B vertical end-to-end, building the processes, standards, and playbooks required to scale internationally.

End-to-End Ownership of the B2B Client Lifecycle

  • Lead the full B2B vertical, from acquisition to long-term account management.

  • Ensure clients remain active, engaged, and satisfied, protecting and growing BHOUT’s recurring subscription revenue.

  • Oversee deployment, partner onboarding, training, usage monitoring, and service quality.

Build and Lead B2B Customer Success & Support

  • Create and lead a dedicated team focused on B2B onboarding, support, technical assistance, and partner success.

  • Define processes and standards for proactive retention, account expansion, and customer satisfaction.

  • Ensure response times, support quality, and technical issue resolution meet enterprise-level expectations.

Drive B2B Expansion & Partnerships

  • Identify, target, and secure strategic high-potential partnerships with enterprise and institutional groups worldwide.

  • Lead negotiations, contract structures, commercial terms, and operational requirements for large-scale deployments.

End-to-End Pipeline & Deployment Ownership

  • Own the complete commercial and operational lifecycle:

    Prospecting → Qualification → Value Proposition → Deal Structuring → Closing → Deployment → Success → Renewal → Expansion

  • Coordinate installation, logistics, timelines, and operational readiness with BHOUT’s internal teams.

Account Growth & Partner Enablement

  • Build scalable models for onsite and remote activations, training, and continuous improvement.

  • Ensure B2B clients are equipped to maximize the BHOUT’s Bag usage and achieve strong outcomes.

Cross-Functional Leadership

  • Partner with Marketing to create vertical-specific campaigns, B2B assets, and outbound strategies.

  • Work with Customer Success & Support (global) to align methodologies and ensure best-in-class service standards.

  • Collaborate with Product, Logistics and Operations to feed market insights into BHOUT’s hardware, software, and experience evolution.

5. Who You Are

  • A senior leader with experience running a full business vertical, not just sales.

  • Hands-on and comfortable acting as the lead seller until the team scales.

  • Experienced in leading both sales and customer success roles.

  • Comfortable working with hardware + tech products, multi-location partners, and operational deployments.

  • Strong operational and strategic thinker who can build teams, processes, and systems from zero.

  • Excellent communicator capable of influencing C-level executives, institutional buyers, and operational teams.

  • Willing and excited to travel globally for meetings, negotiations, partnerships, and market development.

6. What You’ll Need

  • 7–12+ years of experience in B2B leadership roles covering sales, partnerships, or customer success.

  • A track record of closing strategic deals and managing enterprise accounts across multiple geographies.

  • Experience with fitness, sports tech, corporate wellness, hospitality, hardware, or technology-enabled products (strong plus).

  • Experience managing recurring revenue models, subscriptions, renewals, and usage/retention metrics.

  • Proven ability to scale a vertical or department at global level.

  • Strong operational mindset with the ability to manage timelines, resources, and implementation processes.

  • Fluency in English; additional languages are a plus.

7. Our Perks:

  • 🥊 Play BHOUT: You and your family members can enjoy our special BHOUT Club Memberships.

  • 💰 Competitive Compensation: Competitive salary and performance-based Bonuses.

  • 🏝️ Extra Time Off: Enjoy 25 vacation days per year, plus 3 additional days off on your birthday, Christmas Eve, and New Year’s Eve.

  • 🩺 Health Insurance: Access to a wide network of clinics and hospitals, negotiated rates, and reimbursement of medical expenses. For you and your immediate family, in Portugal only.

  • 🗓️ Work-Life Balance: Work on your own terms with BHOUT's Flexible Hours and Remote Work Options!

  • 🚀 Entrepreneurial Environment: Dynamic atmosphere where every voice is heard, and every idea has the potential to make a significant impact.

  • 👫 Team Get-Togethers: Regular Team Events and Off-sites to foster Collaboration and Camaraderie!

Join Us!

We are redefining the future of fitness through combat sports, gaming, AI, behavioral science, and physical intelligence.

BHOUT is an equal opportunity employer. We celebrate diversity and welcome applicants from all backgrounds. Join us in our mission to make fitness fun and accessible for everyone!